Vending Machine Out Of Service Again?

vending machine out of service

I’m very sure that there are some of your locations that are having the same dilemma as me.

I have a location located on the east side of Vancouver and I placed a very nice glass front vending machine with the state-of-the-art bells and whistles.

Normally the vending machine works really simple. Insert a coin and then the product drops on the delivery bin.

I was very patient with this location and giving them good commissions. Sometimes my commissions are not justified because the maintenance on this machine is more than what I’m supposed to earn. 

Every week there is a problem like delivery bin out of alignment or cans stuck at the bottom which is caused by the customers.

I have a similar glass front vending machine that is producing extremely well in a very busy warehouse in Richmond where most of the users understand how to use a vending machine.

vending machine in richmond

This location is doing extremely well when I secured this location three years ago with regular vending machines. But the regular soda pop machines are coming to age and have a constant problem.

When I upgraded to the glass from vending machine everything was good. But this location constantly has problems like bottles stuck at the bottom, the delivery bin was pulled thereby spending unnecessary expenses. The cost of fixing it is at least $285 with the delivery bin and labor.

How many pop cans can you sell just to recover this expense?

My solution was to sell this good nice glass front vending machine and downgrade for regular soda pop vending machines which are simple and easy to use.

But I’ll give this location another chance and observe.

Sometimes the solution will be just to replace the glass front vending machine to two regular soda pop vending machines which are simple to use nothing fancy like the picture below and produces sales that are expected week after week.

simple no nonsense soda pop machine

If it was you running an extremely good location but the problem is the customers, not the machine, what will you do?

Problem is it takes a lot of energy and effort the switch machines and moving charges alone makes a big hole in your wallet. $120 move out and another $120 move in, the cost of one machine.

It was the first time in my life that someone inserted a loonie inside a bill validator. So this pop machine was out of order for a week and no sales. I guess everyone is different. Some likes to play a prank and most of them are normal users.

coin stuck inside the bill validator

I got out of the area and just having thoughts about why people like to play pranks on vending machines all the time. I sometimes wish they could run the business for a day.

The parking meters in downtown are always rigged by thieves.

They install a miniature magnet and fish out all the coins at the end of the day. I actually saw it myself on late afternoons. But of course I frequent the locations and dared not to take a photo or else vandalism will the result for me on my next visit.

coin meter rigged by thieves to fish coins

When will the gasoline prices get stable here in Vancouver, BC? It is a question always asked by the people living here. Everything is sky high. Insurance, Gasoline, Food and everything is way higher. It is the weather here? I just do not get it.

I wish I can also increase the prices of my vending machines.

good price for gasoline

Some peoples are inconsiderate. It is a good thing that I naturally calm minded person. If you are in a hurry to get all the vending locations done and someone is blocking your way then what to do?

I always see people in downtown trying to fight their way out in situations. But I do not want my small business to be short-lived by arguing, so I guess you notice that your way blocked then just simply quickly drive the opposite way, of course in the commercial lanes too.

inconsiderate truck blocked the side road

There are so many thieves here in Vancouver, BC generally in the lower mainland. I just do not get it why peoples are not alert and aware of what is happening around being vigilant all the time especially when you are outside.

Alas, I was on the way to get home from vending and just have to get one more place done. But soon when I arrived, there was a note on the vending machine that it is Out Of Order.

I suspect that it is just some coin jams that’s all.another out of order vending machine

So I found out there is a coin that resulted in the other coins that got stuck along with it.

foreign coin that got stuck inside vending machine

You know that in the Philippines the default religion is Roman Catholic even if you are not religious.

Even if you are not a devout Catholic or just tag along with the rest it’s better to do what the Romans do when you are in Rome saying scenario.

You see the people in the Philippines are homogeneous, I think you get my point.

I vividly remember that thou shalt not use the name of the lord in vain as some hardcore religious person will put it that way.

I thought I need to take a quick micro-vacation.

jollibee in seatlle

When I was still living in the Philippines, Jollibee beats the heck out of McDonald. Why is this bee beating all the hamburger joints in the Philippines? McDonald, A&W, Burger King, Cali Burger, etc.

I guess a little visit to this Jollibee branch in Southcenter Mall in Tukwila, Washington is good enough for me to enjoy a micro-vacation for the moment.

jollibee tukwila washington USA

A vending machine service operator cannot depart when summer arrives.

The sales of pop and beverages cannot be ignored.

Sometimes I wish I was in California or the southern part of the US since the weather there is always hot and a lot more patrons drink loads of soda pop as compared here in the Northern West Coast.

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Vending Machine Placement Service

salesman

In this business where locations are scare especially here in the lower mainland Vancouver, BC. Most of the self-employed vendors here rely on the services of a vending machine locator.

These locators are very useful since they can find some spots for you to place your vending machines in case they go homeless for reasons below:

  • Location changed their mind on vendors
  • Competition snatching up your location
  • Manager is unhappy with your looks 🙂
  • People don’t understand that it needs time some time for you to swing by see reason below

This stems from the reason why sometimes I do not immediately go to the location and fix the problem. Why do I not go and fix the problem as fast as the 911 ambulance?

Most of my locations are like 20 minutes drive. Some locations will say Bill Acceptor cannot accept cash, Machine ate my loonie, Old machine garbage, and the likes.

These things happen all the time and the locations that call me for those minor problems have a backup device attached. Such as a credit debit reader or if it does not work then coins will work too. And normally the location’s sales are very low performing that it does not justify for me as a vendor to go and fix the problem immediately.

It can wait for a few days or a week.

Accounts that you visit once a week, of course, will need immediate attention.

With all the reasons above and you are always busy and on the run then you do not have time to look for a location since you are busy running around servicing.

What happens if you lost a location?

It would be best to request the location to give you time at least 1 month or 2 months to find a replacement location. Because if you cannot find a location immediately then you have to pay $120 moving to storage.

Then another $120 moving to the new location. Aside from the vending machine locator’s fee which ranges from $400 to $2,000 here in Vancouver, BC.

Here in the Lower Mainland Vancouver, BC there a few vending machine locators that you can ask help for finding a location for your homeless vending machines.

I have a story to tell

secret

When I was still new in the vending machine business, I heavily rely on vending machine locators for new locations.

Here in Vancouver, BC not all vending machine locators are honest.

There are locators that constantly sell locations at Craigslist Vancouver, BC. I guess this applies also the Craigslist ( City in the US or another city here in Canada ).

Do you know how to spot a cheating locator that sells you an overinflated price for a lousy and bad location?

After years of doing this vending machine business, I can now know how to read between the lines on the AD at Craigslist on the vending machine locations if the seller is genuine or just out to get and bleed your hard-earned money.

True and real locations sell locations for the prices below:

  • $250 Offices
  • $250 to 850 Very Good Office Location

That is about it! Nothing higher than $850 should be trusted by the vending machine locator.

How do you spot a bad vending machine placement service locator?

empty promise

If you go to inspect and check the location with the supposed locator that you just met on Craigslist and he or she agrees then it is a good locator.

Good locators will normally sign a disclosure agreement with you in case you do not buy the locations after showing it to you and will not force you to buy it immediately upon inspection.

Bad locators will be very impatient and will sometimes get furious and mad why you wasted his time after showing you the location? He will unjustly reason out with you that he will threaten to snatch and get all your locations one way or another.

He will let you know that it’s you and against all his henchman in a mockingly way.

I met such a person but since I’m normally calm and have been doing business for the longest time already, I just took some locations from him every time there was an offer.

Sometimes you have to be friends with the enemies

friends with enemies

This is a business strategy way back in the Philippines. Since it is wise for everyone doing business to be civil and inside your head you know that you need one another bad or good business contact as long as everyone benefits.

But here is not the case for me here in Vancouver, BC.

A bad locator normally has all the locations and contact details even after selling you the location. Some the locations that he sold you will be snatched back by the same locator.

His tactic is using another pseudo name or assigns someone to go after all the locations that he sold to you before and try to offer it to another naive and gullible newbie vendor.

How to Catch A Bad Locator Red Handed?

First things first is that a bad locator will sell you at a minimum price of at least $800 for a location. I have been buying a couple since I have some machines that needed to be placed immediately.

Sales will be dismally low, meaning about $10 to $50 at most every month. People at such locations do not buy from vending machines.

His prices will be advertising ranges from $800 to $2500 per location with very good sounding words like 100 people, Hundreds of walk-in visitors and all the good words that you wanted to hear will be promised to you.

I mentioned before that a location at most will be $250 to $850 from a reputable vending machine locator only.

I’m into this business so sometimes I talked to other vendors. And they all told me the same story.

Some of their locations suddenly wanted out and go with another vendor.

Will this is very traumatic for us vendors since every dollar counts. Even if the location is just performing say $50 a month because we need to add all the locations in totality.

Loosing will entail you expensive costs:

  • Moving in and out $240
  • Finding Location $250 to $850

The worst thing is that if we are booted out of a location and our machines are old machines then what to do with them? Storage fees charge an added headache. $30 per machine for storage.

Catching The Bad Locator

Let you lost location goes by for a couple of months or even 3 to 4 months. Ask one of your friends to visit the old location that you lost and look for the manager.

Of course, you know the manager’s name since it was your previous location. Probably you do not have a good rapport with the manager too when the location was snatched back by your locator.

friend

Ask your friend that you need to contact the new vendor because you are just starting out on your vending machine business and would want to ask help from the vendor.

Once you got the phone and contact info for the vendor on your previous location. Then it would be easy for your friend to call and connect and ask who offered the location.

It is a simple to approach to catch a bad locator who was recycling all his locations that were sold and ripping and bleeding money from some of his customers.

In a very worst case scenario, you can actually to court and ask for a pro bono lawyer and build a case against the bad locator and normally for small claims court, the judge will normally let the bad locator pay back the locator fee that he sold to you before.

For all of us vendors, I guess this is a way to get back to a bad locator.

In doing business you have to protect your investment especially your location.

How To Avoid These Problems?

happy

Stick to a good locator that has a proven track record.

Try to go and do outreach by yourself. Build up enough confidence and just try to approach a location by yourself and see ways to improve your offer when you get rejected.

I myself was able to get locations by myself which are doing extremely well compared to the ones that I bought from locators.

This will also ensure that you have a quite good rapport with managers since you got the locations yourself.

What If I cannot Do it?

for hire

Hire a temporary salesperson to do the job for you in going to establishments. Be sure to collect all the information needed and give it to the temporary sales person that you hired.

Be sure that you hire a presentable and approachable person that naturally likes to talk to people or a people person. Most probably a young university student who wanted to earn some gig on the side.

You can do this ad on Craigslist as well and be sure to hire just temporary for a sales gig.

I sincerely you have success to the experience and knowledge I had encountered.

Till next time!

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Shooting Incident On My Vending Location

As usual, I was doing my routinely checks on the locations last week. I have a location which I just visit once a month since it is an office building where there are not many customers using the machines.

I was casually entering the location but the doors are locked and there is a security guard in front and was asking questions about my business. The security let me in and I was out in 15 minutes.

Security told me that there was a shooting incident among employees or something.

shooting incident vending location

Sometimes you will be wondering if you need to retain an extremely weak and slow location? Common sense will tell us that if the location is out-of-the-way then better get rid of it and sale it as a discount, but be sure to tell the prospective buyer that the location is slow performing.

You can sell the machines and advertise it as a free location in that way if the buyer is finding location for it then it will act as a free storage and for the meantime generating some revenue.

There was a show in PNE GemShow which I have attended on that Sunday and I bought a singing bowl. The singing bowl comes in different size and shapes and it resonates a certain frequency on a certain size of the bowl.

The singing bowl I got was from Nepal where most of the populace likes to meditate to create a stronger union of the mind and body using ancient sound frequencies. The singing bowl I chose was for aligning and healing the lower chakras. I guess 15 minutes a day will be good to start the day.

I proceeded to a public location which I just visit bi weekly ( every other week ) and I have three ( 3 ) machine in that place and I was wondering how come there was one ( 1 ) machine that there are no sales?

You sometimes know the Healthy Max machines coin return button gets stuck and does bounce back which is a common occurrence with these machines, other than that I have no complaints for the sturdy healthy maxes.

I panicked on that moment and thinking why I do not bring tools with me whenever I go downtown?

This must be essential and compulsory to bring:

Tools

  • Screwdriver Kit
  • Change
  • Extra Coin Mechanism
  • Extra Bill Validator
  • Extra Lock
  • Drill, Drill Bits and Self Tapping Metal Screws
  • Duct Tape

At least the ones mentioned above is the absolute minimum maintenance tools to bring.

I stop bringing these tools after the vandalism incident on my work van. I’m always in panic mode whenever I’m in downtown and generally the vicinity of Vancouver.

I get paranoid if there are a lot of products inside my work van when parked in Vancouver.

Statistically it is where most of the vandalism that takes place even in broad daylight.

I suddenly had a quick fix to the problem so that the coin return button will not stuck again.

Here is the picture that describes by itself.

Solution

You just have to insert a roll of cardboard from your chips box and insert it between the coin mechanism and the lever. See the picture below.

coin button

simple fix on coin button jam

I headed to one of the Goliath location.

And I was surprised why the gigantic snack vending machine was almost empty only within a week’s time? The guy inside told me that they have night shift’s now due to high volume shipments.

It is a good thing also that this location did not call me on stuck Noodles since they took care of themselves. Using a clothes’ hanger on stuck noodles on the delivery bin is acceptable for me.

The people there are quite friendly and honest. Most of them are my fellow country men and never complained about work even thou it is very laborious, long, heavy and a sweaty daily job.

I guess doing this kind of work keeps your body healthy in a way. Just have to know the range of motion when loading, unloading and moving. If you do not know the proper range of body movement then you will surely get back injuries and a lot nerve problems with your hands and feet.

There was a location in North Vancouver that called me several times and complaining loud noise coming out from the vending machine.

I already inherently know that there are just three ( 3 ) probable problems on noisy vending machine:

Compressor

Fan Motor

Ventilation Motor

In most cases according to my experience it is the ventilation motor that is usually giving out a loud noise on a combo or snack vending machine. I also know that the machine is about 10 years old and the probability would be the vent motor.

I reached the location since it is across the bridge in Downtown Vancouver and had a quick fix just by unplugging the vent motor power cable.

Solution

You do not need a ventilation motor to have a functioning vending machine, you can do away without it.

If you buy the vent motor it will cost you hundreds of dollars on parts, labor and especially the time factor in moving the machine to disassemble the re assemble and bringing the motor back and forth your local vending machine supplier.

Simple fix to remove noisy ventilation motor is by unplugging the molex type power cable. See the picture below.

vending machine ventilation motor unplugged

See the picture above that I simply unplugged the ventilation fan motor?

I went to a huge terminal facility that is off limits to the common folks.

There are lots of security in this government facility and the guy told me that when I left the location 2 weeks ago, the Debit Credit Card reader does not work.

I shrugged it off and said : “Of course it works”. I have to be careful on my tone of voice which sometimes my composure is off because of rushing to one location to another. Sometimes you can be bothered from so many locations especially towards to weekend.

I said inside my head sorry for the statement and I do not mean it and was hoping the person would be not that sensitive and should have said: “OK, sir I will check it out and let you know” instead.

Nowadays the populace seems to be extra sensitive in all aspects of things relating to anything. So I have to remember to keep my composure at all times.

May the people in the locations I go understand the life of a vending machine business operator.

You sometimes know the previous location someone was trying to harass you for freebies and prior to that an inspector almost ticketed you at a loading bay for more than 20 minutes and the location before that you are paranoid when you are parked at a location with people staring at your work van and snooping the minute you walk away from the work van.

There are a lot of things that happens in one ( 1 ) day every day for me when I’m out doing the vending machine business. Probably deep breathing exercises should do the trick!

yoda deep breathing

Okay back the location that the guy told me the debit credit reader is not working. I tried my credit and debit card and indeed that it did not work!

I was thinking maybe the there is some hardware and software conflict issues going inside the machine. This will be the isolated problem solving method that will come into play.

I removed the Payrange attached inside the vending machine and re connected the debit credit reader and tested out and everything is perfectly working.

The Payrange is not compatible to Nayax.

payrange incompatible to nayax

By the way Payrange is a device that uses your phone to buy from a vending machine.

I took it out because some people do not like to install apps on their phone and load money to the app by disclosing the credit card details and opt for a TAP and GO easy device instead.

I highly recommend the Nayax debit credit card reader even thou it costs $400 compared to the Payrange’s $85 since it is easy to use and as I have mentioned TAP and GO! Can even use APPLE pay, Android, Apple watch and phone.

I even had remote emailed from the credit debit reader monitoring software that everything is doing great and sales have more producing for the debit credit Nayax device.

Till Next time.

New Location New Hope

 

I mentioned to you that I’m going to have another wild week. Which I did. This location was along the way on my other downtown route. I happened to pass by and good tidings was established on first impressions.

When you have a new location there are a lot of involvement in time.

The enemy is the time factor involved.

  • Putting products into the new machine, changing the prices on programming and asking products that you need to put inside the machine.
  • Having to coordinate when the mover will drop the machine and you have to go to new place to fill up the machine which disrupts your programmed schedule.

When I acquire on my own location there is always no problem and until now all locations are very stable.

I noticed that when I actually buy locations from a vendor or a seller, sometimes it may become a ticking time bomb. Managers on the location that I got from a previous vendor sometimes do not understand that I have spent a fortune in obtaining a location.

This is how it works here in Vancouver, BC.

I will give you a clear example. Let’s say Mr Vendor A wanted to sell his location and make an ad at Craigslist. Every day there are lots of gullible small self-employed vending machine operators who wanted to expand and saved up for a location searching at Craigslist.

Most of the time Mr Vendor A will inflate the sales for example, sales is doing $600 per month and actually in reality it is only $400. So the prospective buyer will end up paying more for the location. Because the selling price of a location is sales per month X monthly sales PLUS additional cost of the machine is new or fairly updated.

I actually learned to do vending machine business the hard way.

I got ripped off on numerous occasions. I run it for a couple of years and disgruntled managers who is used to the other previous vendor doesn’t like the way the new vendor runs the business and kicks you out.

This were the early years or sometimes when things get sour with the relationship withe the manager or if for some strange reason the people just does not like you anymore. This was the case on location that was sold to me by the previous vendors.

Maybe I do not have the same resonant wavelength frequency with the location that im serving after the took over?

This is a shallow hallow type of reasoning I would say.

I came from a 3rd Third World country and my savings which I painstakingly secured thru my hard work as an entrepreneur and just ripped out here in my new-found home in Canada.

If I lose a location then I lose a big bunch of money which is:

  • Initial over inflated investment from the previous vendor
  • Locator’s fee
  • Moving Fee
  • Storage Fee

Sometimes It is a vicious cycle. Good earnings for 7 months and then suddenly loosing 2 or 3 locations and the savings will be used for obtaining new locations and money gone! This is the reality in doing business here in Vancouver, BC.

You always have to keep up and always have a healthy relationship with the top honchos.

But it seems that lady luck is on my side for the moment.

Indeed last week was busy for me and I decided to stop expanding and stop looking for new locations for the time being.

It was a huge drain on my capital resources with (3) new locations. Two locations were obtained by me and the other One was from the best locator in town.

Mind you when you are buying locations from a locator it is not cheap. It ranges from $400 to $1200 from a locator here in Vancouver, BC.

Many managers on various locations do not know that there is monetary involved when the vendor is changing hands to another vendor. I hope the location will have smooth sailing for the new owner.

Some vendors go as far as to apply for a second mortgage on property to secure a loan in order to obtain good locations. We vendors pray that nothing harmful befall us on new locations.

Actually it is time for me to join the 0.0 ZERO.ZERO Club for the time being, I have to step down from the Jones es for the time being.

Keep myself low level and when spring and summer kicks in then I will have enough ammunition to store and save.

When I was in Richmond, I just don’t get it why peoples are always falling in line for the longest time in Japanese Themed restaurants whether it is owned by real McCoy Japanese or Fake Japanese people running the show.

I really wanted to try my hands someday when there is no line up.

When I’m in Philippines there are no people lining up in restaurants since there are so many!

When I was still in Vancouver Downtown my trusty dolly’s metal suddenly peeled and all the pop dropped to the street.

Did I mentioned numerous times that when a small uneventful situation happens to me I marvelously get a help real quick and things go again on its course.

The good thing that along the way to Burnaby there was a welding shop that I paid for $40 to have a spot weld and dolly works like new again. This is the guy to go to for emergency weld while you wait.

Another unforeseen event that happened along the way towards Richmond.

My van’s engine light came on while I was driving and I passed by Mr Action Jackson and he diagnosed it for under 5 minutes and engine light reset even thou he is extremely busy and did not charge me a single cent.

Normally I still have no time even on a Saturday. This particular day was special that came along for a long time. I spent time securing all the spare keys I have and organize my duplicate vending keys in case some strange uneventful situation happens, you never know.

 

 

Vending Machine Was Smashed

I have a combo vending machine in the vicinity of E Hastings inside a secured apartment complex.

I used to have several during that a time when my cortisol hormone levels are always at its peak! I always sleep in on Sundays because I’m not in a rush for work and it’s the only time that I really get into the mood for taking everything easy.

I got a call at around 10 am something with a muffled voice which I hardly comprehend. I called again thinking that someone might have lost a Loonie or Townie which I will gladly reimburse on my next mission.

“Your machine was broken into and the Police is here checking the video tape surveillance”. I’m already accustomed to this kind of incident. I talked to the Police and he recommended that to press charges against the person who committed the crime. I talked to the manager and he told me that the machine glass was all shattered and is emptied of contents.

I called help immediately to secure the combo vending machine on this location , the broken glass will be replaced by an unbreakable poly carbonate and it should be fine.

When you have a break in normally these things most be taken into consideration:

1. Opportunity Loss on the days the machine is out of service

2. Polycarbonate replacement

3. Time for technician to fix it

4. File charges and get police file number

I used to have break-ins before during the year 2017 which is prevalent and more frequent with a lot of location in the E Hastings vicinity. I made money in that area during 2016 to 2018 even thou those unfortunate things that have happened to me.

At present, I still maintain two locations in this vicinity from the previous five in the time of 2016 to 2018. Some buildings were condemned by the City of Vancouver.

With the onset of moving out of those locations I eventually developed a little sense of my sales protocol which I practiced way in the Philippines when I was doing business. I eventually secured some locations by myself in that area.

I called my technician and he told that he was also a victim of vending machine break in in the area of Surrey. I guess some parts of Surrey can be comparable to E Hastings in my own thoughts. Sometimes when I am cruising down the roads in Surrey there are more security measures such as high fences and steel grill bars in all the retail establishments.

I was also maintaining a pop machine in the vicinity of North Vancouver at a storage facility which I bought the location from a locator about 2 to 3 years ago. I normally do not complain even if sales are low, I just wanted to deploy some of my machines at storage.

If I keep machines at storage, I pay around $30 per month. So it would be better to move it on a location instead. But sometimes the location is just producing say: $10 a month and diet soda are exploding because it expires and no one is buying them.

The storage facility in North Vancouver called and told me to move out the machine. Inside my head I was thinking what is wrong with me? I always give freebies when I’m on that location and still get this treatment to move out my machine immediately. The reason was “We had it with you, pop machine with exploding pop and eating money”.

In my thoughts and gut feel, is that some vending locator was trying to snatch my location and offering the North Vancouver facility a hefty commission. I feel sorry for the new owner who will be serving this facility.

Honestly the sales is just around $10 to $15 every month in this North Vancouver storage facility.

I was making everyone happy even how small the account is. Maybe it is an unforeseen force that swayed the location to call me to have the machine removed to a better location which I was contemplating in one of my school locations in Coquitlam which is performing exceedingly well. The school in Coquitlam has an older machine that leaked and it time to replace it with a newer Pop Machine with a Debit Credit Reader which can translate into higher sales.

I guess not everyone can be satisfied.

Did I mention to you that whenever there was an unfortunate incident it always leads to something better for me in general?

While I was servicing both machines in a public facility in New Westminster. Someone approached me and mentioned:”You can stop paying $80 every three months from now on, since we find that we do not need the funds for the moment”.

This is the first time that happened to me living here in Vancouver, BC. Here is the location that is very understanding to the plight of small self-employed business person.

I was astoundingly happy to get such a very fortunate incident that happened to me on that same day.

It was also that day when someone called me out of the blue.

It was a location that I was soliciting last year which was located in the vicinity of E Vancouver that have rejected my proposal for a placement of a combo vending machine.

If I myself approached a location for a placement of vending machine then I inherently knew that it will be promising and high performing.

The conversation was very quick and swift. I offered a computer printout of sales report every month and he agreed and will have the machine moved immediately in the last week of February which I will be very busy.

For some reason I got another call from my trusty locator.

She found another school location in the vicinity in Downtown which is perfect for me to consolidate with my existing route. This locator is the creme de la creme and I wish she will always have a great relationship with me as a client.

Indeed it is a mutual beneficial relationship since I have been performing my duty as a vending machine vendor and is always a good customer of her.

Sometimes I tell these incidents to my mother who is happy in the Philippines. She told me what the heck Im I doing here in Vancouver, BC???  and getting stuck there for so long with cold weather and life seemingly robotic???

I replied:”I’m trying to succeed here in Vancouver, BC. Trying to do some online stuff and mostly still in the offline manual laborious work that I have to endure for the time being.”

I’m getting envious now with my sisters enjoying the sun there in Boracay, Philippines.

Not to worry I’m still here in Vancouver, BC doing vending machine business!

There are times that I need to recharge myself after a long day work. I have myself portable Gunbanyuko which is in a great health rejuvenating device! You can also get one for yourself if you are serious about your health like I do. Optimum maintenance of health and youthfulness is a must when you are driving, loading, unloading every day.

Harassed At Location To Pay Up

I was going about my rounds as usual here in Vancouver, BC.

I was in the east part of town and usually I have to be quick to get around. I always see many shattered bits of car windows on the side street whenever I park in the neighborhood.

Remember that I was already traumatized on the incident that was transpired in front of my townhouse.

I went to this hotel location in the east side and I was immediately harassed and was ordered not to leave the location without paying up on my monthly rent.

I normally give around $20 to $45 dollars per month on this location. But somehow the manager looked at me and the cash box every time to go there for servicing and just declared an increase to $65 per month.

This was a location that my vending machine vandalized before many times with a smaller machine which can easily be tilted. If the commission is increased again, I guess I have to vacate the location in the near future.

Everytime I visit this location which is a weekly gig for me, I’m forced to hand out cookies and free pop to the location. There was times that I voluntary gives out freebies but there was one incident that I said I have to go and was in a hurry, he just go took some goodies in my bin and say that this is cheap stuff and it won’t a difference if I he get a couple of these every week.

I mentioned that this place is not my turf. It is not my property and I’m just another vendor who services the machines in this location.

I had so much worst experiences when I used to run my business in the Philippines. People entering and shouting on bad service and intimidating my employees on Ink Refill Leaking and all that stuff.

I used to run this brick and mortar business back In Philipines: Saveinks.com. Last year, I went back to Philippines for a vacation, and I have noticed that all the ink and toner refilling shops and centers went out of business. The reason behind this was: Epson, Canon and Brother printers came out with refillable printers.

I got one as a present from my big brother who is the authorized distributor of Brother printers in the Philippines, see picture below:

It took me a while to hook up this since I have to get hold of a voltage converter from 110v to 220v for my Brother Printer.

How to Calibrate a Royal Vision Bottle Drop Vending Machine

I have an out-of-order Royal Vision bottle drop at a location that has been selling extremely well and I have to clean sensors and calibrate the Royal Vision bottle drop from time to time.

Here is You Tube video on how to properly align and re calibrate the Royal Vision bottle drop vending machine.

I have to visit a nearby location that the Pop machine is having some problems and there is some burnt smell. I have thoroughly checked the pop machine and seems that everything is working. The location called and still smelled something is burning. I left a message saying to unplug the pop machine for the meantime.

I have to visit a recycling location which is not far. My locations are normally set on a route so that everything is easy access for me. Normally all locations are grouped together.

Can you believe it or not, that this location which looks like very chaotic due its nature of business is out performing about Two ( 2 ) Vancouver downtown offices put together. See the Two ( 2 ) machines below that does not need to be fancy with bells and whistles.

I have to head out for my lunch. You see I’m always trying to be a vegan whenever I’m given the chance and opportunity to eat fresh greens.)

A midst the snow, I have to plow my way back to the streets.

As I have been mentioning that I have to go out no matter what each day except for Sundays on occasion to target my collection since there is ending in the bills.

It pays to being persistent, even if you get rejected at times in acquiring new vending locations.

I mentioned on my previous blog that there was a location in Richmond, BC that needed some space for shelving s and I had to remove the machine.

Out of my expectations, I got an email to move the healthy max machine to a public location that is serving hundreds of customers every day

.They require me to wrap the healthy max machine all black since it would be nice to blend in to the location. It took me around 2.5 hours to do the job, on wrapping it and also re stocking the machine on this new location.

This location will indeed be performing a lot better than the Richmond location which I lost early this year or just a month ago. I constantly try to find locations on my own and at the same time looking for deals from locators.

It works out both ways when you are still acquiring locations.

Acquiring locations will always be an insurance policy for me. It will serve as a backup for me in case I loose one or two in which the sales will not be affected.

When I was heading home, I got some orders which was dropped off at the back of my garage. I installed a $1.99 mouse trap and finally my nemesis was caught.

I feel a little empathy towards a small creature trying to survive in the winter cold. Mice do feel pain just as humans do. But I have to take care of bigger things. Securing your business is of out most priority.

Here in Canada some mouse do carry the dreaded Hantavirus. So all pests must be exterminated to ensure healthy and safe environment.

Home Invasion

I was always driving in Vancouver around town especially in west side and east side downtown which im very accustomed.

I went to a location which is 24 hours a day and some people are asking if I can install a debit credit reader. There are no spaces that can accommodate the debit credit card reader on the machine. The picture is shown below. I was planning just to remove the bill accept or and swap it out with the debit credit card reader instead since this location uses a lot of coins than bills.

You may have noticed that this machine was vandalize before and the glass is replaced with wire screen mesh.

I mentioned on my last blog that the chocolate prices has increased significantly since last year. The vending operators cost per piece has gone up to around $0.85 to $0.92 per pieces plus tax.

The pictures shown below attests the price increase in Wholesale Club.

There was one location on the east side part of town that lights are out and need some change. Of course, I have some spare and it was an easy fix for me.

I took a lunch break in another part of town at New Westminster. I was contemplating to secure a location and the owner was very kind to offer space at the side of the restaurant and agreed to place a caged pop machine since the bus stop was just across their establishment.

Pictures show the location which was supposed to place the pop machine which is located on the side of the restaurant.

This visit was my second time around and the owner suddenly changed their minds and opt not to put a pop vending machine for the moment.

I’m used getting rejections since its part of business. I was thinking that I’ll try again on the next prospect which I would offer on my daily driving and soliciting at times when I feel like it or if it along the way.

It is a numbers game in sales.

Also within the vicinity of new Westminster, one of the snack machines was installed with a water proofing type of roof and keypad was wrapped properly so that there will be no moisture setting in which might damage the motherboard inside the snack vending machine. You probably know that if there is constant water and moisture, it might get into the machine and short the board.

Before heading to Richmond I had to stop by at west end Vancouver. I noticed that there is a Dollar Store. Just wondering if it was on the right neighborhood.

Here is part of the article if you wanted to read on this link.

“Much of that may have to do with location. The stores strategically set

up in predominantly low-income neighborhoods, Elizabeth Racine, an

associate professor of public health at the University of North Carolina

at Charlotte, said in an interview on Oct. 23. The average family that

shops at dollar stores makes less than $50,000 a year, according to a 2015 study.”

( Taken from The Surprising Impact of Your Neighborhood Dollar Store )

Traveled to Richmond and boy I was so hungry and wanted to eat some BBQ and needed to line up. I’m trying to be a vegan but at times I’m lulled to the smell of BBQ.

THE HOME INVASION

So far I was very happy with the things that I go for me lately. There is no more attempted vandalism on my work van. The little problem I have so to unload all the stuff to my garage every day when I get home.

Sometimes a bad event will lead to a better outcome.

I have a new problem now.

It’s one of those days that I woke up and headed out for work and noticed that one of my box of chips was laden with micro holes and 50% of them are empty.

So I have to hunt down the new villain. I thought I’d leave the box for the mouse to munch and eat so that the other products will not get affected.

What I did was I placed a big of Cheetos beside the box which the mouse like to eat. I can never imagine that the mouse prefer to eat baked good-natured chips than the unhealthy Cheetos!

Below is the picture that the Cheetos is left untouched after placing it overnight to see if the mouse would eat it.

So far all the products are untouched and there is no problem with mouse. Now it will be problem solving again for me how to get rid of the new problem that I’m facing.

Sales have been improving but of course the pop is not a big seller since it is winter. January and February is traditionally slow for the vending machine business.

So far I’m still able to pay my rent or mortgage. Sometimes a little extra, sometimes struggling to catch up on deadline. So going out for collection is a must for me.

It is also tax time, so I have to submit all my receipts to my accountant. I was surprised to receive a deductible tax receipt from Compassion Canada. I was never expecting any deductible on my taxes since I freely donate some profit to compassion if I have some extra.

If you give something, do not count or think that there must be something in return. Just do it to your own free will and expect nothing in return. I can consider myself fortunate and a small token or change means a lot to someone who do not have anything or living in a subsistence level or born in dire straits.

It is fortunate that I grew up in a unselfish environment and was nurtured into my personality and way of thinking. The fact is as a businessman we still have to acquire the acumen and tenacy to be creative in pursuing wealth with risks.

Chocolate bars prices going up

I still have a few more machines that i need to change the locks on them.

 

The reason for the changing of locks is that my work van which i have mentioned on the previous posts that it was vandalized and all my vending keys were stolen.

The week after the new year was getting some momentum already on the sales and it’s revving up to it’s normal sales.

 

The only constant expense will be the rent or the mortgage which does not shows it’s mercy on it’s drawn against your bank account every month.

While i was driving my work van for the usual visits on the locations. I was tuned in to a radio station, i think it was 104.9 FM and the DJ was mentioning that the most unaffordable place in the world which is just second to Hong Kong is Vancouver, BC.

I totally agree to this since most businesses just stay afloat and always in survival mode, any uncertain uneventful scenarios will have disastrous havoc in the small potatoes, small businesses.

I heard it again on the radio that St John’s, Halifax, Greater Moncton ( see the link ) and most other regions in Canada offer more affordable housing and slightly higher salary than Vancouver, BC.

 

I really have not looked up the population of these places but i guess where can you put 100 to 200 vending machines for instance in Halifax ?

 

I grew up in Makati City a city that never sleeps which is comparable to Hong Kong, Singapore, Bangkok or Jakarta.

If i was transplanted to places which are sparsely populated then maybe it will be extremely difficult for me to survive. City people brains are wired differently since they are mostly exposed to a lot of information overload when growing up and extremely flexible and mobile.

 

In growing up in a big city means lots of distractions and observations on the revolving multitude of businesses and people who are trying to survive.

 

 

Whereas if i grew up in the Philippine countryside which i find here in Vancouver, BC where most Filipinos are originally from then Vancouver or anywhere in Canada is heaven sent. I guess you see the picture now ?

Perhaps a Londoner who migrated to Halifax or NewFoundland will be a good idea ? Maybe for him Vancouver, BC is boring compared to Downtown London what will it be if he settles in rural Canada ? Never.

I just wanted you to see what my thoughts on how i feel like living here in Vancouver, BC Canada. In business you need to be flexible and also if you relocated.

But in the long term which is still far away i will keep on moving since it is my nature and maybe most city person’s perspective. You know that in business you have to be alert on opportunities right? It is like looking for a better job with better pay where you should grasp it and move on! Vending business for now suits me.

Nonetheless, lets talk about Vending.

As usual i need to take some break on vending lunchtime, it is the first time that i saw a Rubber Band Ra men.

I’m a small self-employed businessman. I understand that it is not the fault of the establishment. I did not think of calling a lawyer for this matter. You have to give fighting chance to a small business to prove it’s services that sometimes you think does not up to your standard. I can be understanding but what about the other finger totting happy sending emails manager’s out there who suddenly for no reason at all does not want your machine anymore ? Statistically most managers are easy and flexible to talk to, so do not get me wrong or think it im ranting.

Aside from vending too much i recently went to a motorshow in Abbotsford which took like 45 minutes driving from Vancouver, BC and i was reminiscing my Yamaha V max which i sorely missed so much back in the days when i was still in Makati City.

My previous Yamaha V Max was 1994 model, so the picture below is the recent one.

I proceeded to a location near the airport and have not been there since December, it was about 2 months since the people there did not care and not too fanatical on an empty snack machine.

I went there trying to destroy and replace the lock but i took off without servicing the bottom portion the combo machine since i could not remove the lock even thou i drilled and removed most of the lock.

I have to be creative when i go back there on my next visit and find a hook to remove the notch that was left on the lock.

How to fix a vending machine without power ?

 

I went to one of my locations in downtown which i go every month. The machine was empty of chips but there was no powder. It is an old reliable machine located in a heritage building. I thought it was the breaker or the power transformer. I was about to leave the location because i do not have the time to remove the transformer.

Alas my inner voice told me to inspect the power cord

 

and viola i was able to fix it by removing the burnt extension cord and directly plug the snack machine cord to the power outlet and it worked like a charm.

It is not only me that is not updating my coin mechanism to accept the new shiny loonies but the parking meters as well as you can see that i took my new shiny loonie without any credit on the parking meter. I got some vending locations and people complaining why my coin mech not accepting the new shiny loonies, but at least you have the option to use townies or debit credit card and my vending machines split out the new shiny loonies if it does not accept them yet.

I guess not so many people complain against the parking authority, but they are throwing their weight around on small business operators. I guess im just overthinking on this, but this is my feelings and my thoughts.

Waiting for the new program to update the coin mechanism. Which will cost me around $30 again per machine to upgrade.

Chocolate bars prices are going up again.

 

Wholesale club where i normally visit obviously is where i always go to buy products beside vending products of Canada. The chocolate price per piece seems to be hovering around $1 already.

I also went to 7 Eleven and just casually checking the chocolate bars and the prices are retailing for $1.75 plus tax. When people see me doing vending machine business as a full time business they constantly think that i got loads of cash and profits.

You see the got a lot of locations in the east side which sells chocolate bars for just $1.50 and a large percentage for $1.75 and maybe a handful for $2 a piece. Honestly i do not know how to approach the manager again have to wear a big smile and say that prices have gone up again. And needed to change it to $2 a piece.

Did i mention before that i have several locations that im still selling chocolate bars for $1.25 a piece a midst that i have trouble finding a parking space or sometimes i get a ticket for some uneventful events by some pen totting enforcer who likes to write all the time.

Not to worry, better days lies ahead.

 

My Vending Work Van Vandalized

I remember when i was doing my vending business during the early days, i make sure that all my vending keys and collections for the day is secured when i get home.

It was a standard procedure for me and i even have a small bag that contains all the vending keys. I was very careful during the early days and even have the cash locked up inside the van when going from one place to another.

I have a security safe inside my van and its is very hard to break in.

As time goes by and very confident in my business thinking that here in Canada everything is very safe and secure. I just have to lock the van each time to hop on to another location and it was very worry free for me.

I soon upgraded my van to a slightly new model so that it will not keep on breaking down and problems with downtime on my visits.

I woke up on a day getting ready for work sometime on the second week of December were i was planning to leave Vancouver, BC for a short break.

My driver’s side glass window was smashed and all my vending keys, collections for a couple of days, chocolates, old English cookies, Dan d pak peanuts boxes were also gone missing! Just because i was too complacent not securing my things and leave everything in my work van.

This happened just beside the street were i usually park at my townhouse. Leaving all things inside my van has been going on forever and was thinking that my place is secure but it is definitely not!

Before i went for a break in the Philippines i asked around people here in Vancouver, BC what are their personal experiences on car break ins.

  • USB phone connector in jack
  • sweater
  • empty bottles and plastic for recycle
  • handbag
  • shoulder bag
  • backpack
  • wallet
  • laptop
  • power bank
  • gift wrapped item
  • couple of loonies on car dash

I was very astounded and surprised that i made a list of points that will make you think twice when leaving your car.

I was not able to update my blog on the vending business for quite a while. The reason behind this is that i was in panic mode. It is the time that i needed to do the following things before i leave for a short break.

I wanted to make a short visit to Philippines since it is were i grew up and i somehow miss my buddies and family. You cannot go wrong with the people that you grew up with you, it is 100% transparent even thou there are some disagreements. Friends and family without any pretensions and real were my heart is most comfortable.

My time is very cramped because i have to wait for Ford dealer to have it arrived for a special order on my driver side glass since my van is still not mainstream.

How many locks shall i destroy to replace the locks on the vending machine?

The time that destroying the lock on the vending machines takes about it least 15 to 20 minutes which includes the replacement of a new lock.  There are stubborn locks that took me up to close an hour to destroy.

Imagine instead of visiting 10 locations, i was doing only 5 to 6 and not getting collections to pay my bills because of downtime.  A meager $60 to $100 collection per collection slows down.

There are some vending machines that i have installed a high security lock and i have to use up to 2-3 drill bits just to successfully destroy a lock. What i did was not to service the vending machines with high security locks and ordered duplicates from the manufacturer and have to wait for a week to arrive.

In case, you wanted to change your regular locks to this high tech high security lock then here is the company information.

Van lock Vanamatic High Security Locks is by far the best locks for your vending machine.

I have set aside everything that i have been doing regularly. I set aside my part-time online training course that i was extremely engrossed and got everything out of momentum.

I have stopped all other things and have to work 7 days a week rain or shine just to destroy locks and change them. Some locations that have high security access cards were also stolen and i cannot go to those locations and service my machines. I have to choose a day were the manager is around for me to get a spare key again.

In short my vending machine business is in turmoil. There are locations that i just did not service anymore before i left Philippines for a break.

Sometimes maybe this is a blessing is disguise that vending operators must be also on the lookout and very cautious. I had some vending professional which i regularly talked too. And he told me his work van was robbed 3 times. Twice in front of his townhouse and another time in the parking lot of Costco.

I strongly suggest doing the following precautionary measures after working even thou it takes a little of your time just to make sure that everything pans out and never happens again.

Preventive Measures After Work

  • Leave nothing near the dashboard, not even a couple of loonies
  • Do not leave any form of GPS device
  • Do not leave your USB phone charger inside your vehicle
  • Remove all products from the front till the mid section of your work van
  • Open the glove compartment so that thief will see nothing when flashing lights by
  • Also, opens the middle compartment between the driver and passenger seat if any so that thief can see that nothing is left inside not even a single dime
  • Remove all kinds of shiny objects

For added security measures on your vending work van.

  • Always bring the cash with you per location strapped beside your body no matter how small or big the collections
  • Install 2 Way car alarm with shock sensor
  • Install DVR Car Dash Cam
  • Security Clear 8mil tint for all the side windows ( if robber tried to hit glass again then glass will not break and security tint will hold the glass and will trigger the car alarm )
  • Even if your collection is minuscule, always bring the coins to the bank coin counter after doing your rounds.

There was even a story that a regular customer goes to Costco to buy a whole load of cigarettes for his convenience store and was followed to Safeway for a quick drink of soup. When he returned his work van and window was smashed and all cigarettes missing.

Did i mention earlier that a jacket left inside the car was stolen with glass smashed ?

Living dangerously in the Philippines

I guess we are not living in dangerous times were people are held at gunpoint or stab while waiting for a public ride. This is very common in the Philippines were regular folks get robbed when riding inside a jeepney. The robber pulls out a gun and announcing a hold up and everyone surrenders watches, phones, wallets and bags.

Taxi drivers in the Philippines have a dangerous livelihood too were they are constantly robbed at gunpoint or shot. It’s the powerful and rich that is left untouched by petty crimes.

Needless to say for me there is absolutely more fun in the Philippines than anywhere during the Christmas season.

There are christmas carolling

which i always go every xmas if given the opportunity to my friend’s house which he gives charity to the poor and needy.  Even a small token from your heart can make the world a big difference.

 

 

Vending Machine Business in Philippines is not lucrative. I noticed that even if there are hundreds of driver’s in the waiting room which can readily access a coke glass front vending machine is not doing good.

Lots of vending machines in the Philippines are out of order from people trying to break in. I have yet to see when the vending machine business will take off here in my hometown.

December is good time to have a short trip since business is slow here in Vancouver, BC. Make sure that you go to a place that is warm. I guess anywhere in Asia is a good choice.

I also need to regularly travel to Philippines because it is the only time that i also go for dental repairs and checkups. Medical blood test, CT scans, x rays, stress tests and bone chiropractic adjustments needed to run this vending machine business.

If you know how to maintain your vending machines then the priority is also maintaining yourself in peak shape for performance.

I guess im back on track to my usual musings.

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Vending Machine Credit Card Reader

Do you have existing vending machine locations that you need to boost sales ?

How do you determine which locations that is deserving to have a debit credit card reader?

Is your vending machine a contender that needs to be upgraded to the debit credit card reader? Here are the rundown on my opinion as a real vendor that runs and maintains vending machine on a daily basis.

It would be wise to listen an advise to a real vendor who do this for a living and not from someone who just speaks from news or scraping information from sources in the internet which I sincerely think what is happening presently on most flashy websites earning from affiliates and commissions that tries to dry you hard-earned $$$.

Do not be so naive to listen to any credit debit card supplier or seller that pushes you to buy a lot of debits credit card readers.

I understand that everyone has to make a living.

It would be best to get advise from a vendor that applies it to his business and real facts on how beneficial it would bring to added increase on sales on the vending machines.

I’m in no way endorsing a product or earning affiliate on writing this article.

It is thru this article that I wanted all the vending operators out there to know if this debit credit card do really increase in sales

Here are the rundown on several factors to be considered when installing the debit credit card into existing machines.

Here are my experiences on the sales of my other locations with debit credit card readers.

Public locations such as hotels

are a must installing on debit credit cards, my observations is that the sales of coins and credit/debit is around 50%. Common sense tells us at tourists who visits Vancouver, BC are naturally equipped with credit card but most of them carry cash with them.

So my sales is around 50% cash and 50% credit card with a tolerance variation of 20% on cash / credit ratio

Private locations depending on demographics.

Millennial all carry plastics with them and you can safely assume that you have the option without having the cash handling capability. I have several locations which doesn’t have any cash whenever I visit the location, but needed to visit at least once a week.

Generation X such as myself carry plastics all the time, but since the Generation X is a transition or in between from the traditional old ways to the new changing landscape, I always carry at least 5 dollars in loose change and at least $5 dollar bill inside my wallet.

This reasoning is perhaps some generation x are taught by the old hard-working Baby Boomers to always carry some form of cash in case there is a natural disaster e.g.earthquakes, blackouts or worse case War !

Generation X is torn between the old and the new I would say. Generation X have some form of paranoia and have to be always prepared and alert.

Baby Boomers always carries cash with them and locations need not to be upgraded to credit debit card system. But of course a large proportion also have credit debit cards but hesitate to use them because in believing that it is a rip off and have a notion that these plastic companies steals their hard-earned money if skipped a month’s payment and get charged for 2%.

Mixed Demographics

If your location has all sorts of age brackets and people using the vending machines then it would be best just to install a debit credit card reader on your machine.

Is purchasing a debit credit card reader justified even if the sales is like $30 a month ?

I have these kinds of locations which I still service some very small locations because here in Vancouver, BC is hard to look for a vending location. If the small location is on the way or in a group of other 10 locations within the vicinity then ill just swing by and service the small location even if it is just $30 a month.

The products that are mostly close to expire but is still good can be placed in other strong locations which is fully aware what kind of products are placed in the vending machine and not very finicky and picky.

What are the requirements in the vending machine that can be qualified to equip the debit credit card reader ?

The vending machine has to be MDB capable. Vending machines that are non MDB complaint and super old like 15 years old cannot qualify.

You know that all vending machine operators do not have a majority of brand new machines at their locations so that leaves you maybe only 30% to 40% of the remainder that is worth upgrading to a debit credit card reader capability.

It is will be very ambitious for me to start with a project to buy maybe 1 or 2 debit credit card readers every month until all my MDB complaint vending machines are upgraded.

I noticed that if there is a credit debit card reader on my former machines which I have upgraded have resulted in more frequent visits from me, for instance : my monthly will turn into bi weekly and my bi weekly will turn into weekly visits.

Vending Machine Credit Card Processing Fees ?

Unfortunately doing business again here in Vancouver, BC is at a premium. I get charged for $15 for the older debit credit card readers every month and $7 for the newer 2018 debit credit card readers every month. A debit credit card reader here costs around $500.

In USA the monthly processing fees ranges from $7.5 per month and debit credit card readers are just around $350.   guess the used ones will be a lot cheaper in USA since vending machines are in proliferation.

Is it worth it to loosing $7 to $15 on the processing fees ?

If you can increase your overall sales considering and assuming all your MDB capable machine are equipped with debit credit card readers then it is justified.

For a hypothetical computation : Normal sales of $1000 without card reader. After upgrading the sales will be around $1,250 with card reader. According to my experience the sales increase is around 25% conservatively with a tolerance of plus minus variation of 10%. Meaning it may be an actual increase of 20% to 35% variance.

Recommended 3rd party debit credit card reader ?

USA Technologies

I was initially very happy with USA Live Technologies in USA. I had several healthy combo machines that came with the USA Technologies readers and the interface is a child’s play and very user-friendly experience.

I even have daily alerts on emails everyday on specified time can be specified for reports. Which makes you not constantly logging in to check daily reports.

Hands down I really like the USA Technologies, problem is that sometimes when I make an email to new orders, they respond the next day but most of the time they never reply.

I even have to email several contacts just to get a response.

Seems that they always change hands on the sales representative.

I’m not saying anything negative about this customer service protocol, it is just that I normally send a simple email stating that I wanted to buy 1 or 2 units but have no reply.

I used to run my own company mentioning back in Makati City. When a customer calls my Computer Trading company during the Asian surge in computer products hey days, you get a quick favorable and friendly reply. Orders jot down and delivery scheduled.

You know during my stint in Asia, I called my customers every day! I sounded like a broken record! Maybe the Asus 4MB memory chips needs replenishment ? Maybe you needed more I/O Graphics card ( that’s what they are called before the era of super graphics ). How many hundreds of mice do you need? ball type or lighted ones ?

I got really good customer service and my business propelled as a small self-employed businessman. My products are niche and I just carry 20 to 30 different products are micro small which everyone was very hungry during that Golden Era.

Here is the link to USA Technologies.

Nayax Technologies

I also have Nayax debit credit card readers on some of my machines. I don’t have any problem with the debit credit card reader since it is absolutely the exact equivalent of USA Technologies.

I had fewer Nayax debit credit card readers on my vending machines.

Whenever I was generating daily reports on the Nayax debit credit card readers it was very cryptic and it is very hard for me to read and comprehend.

I have to figure out the menus and navigation and always get lost.

Learning is unending and when you utilize and use it, you get new set of wires inside your brain and go through the learning process and pretty soon enough, you will be a master.

It took for a while to get used to the cryptic menu on navigation.

The great thing about the Nayax debit credit card is that the customer support is lightning quick and very easy to access help and advise.

If you are located in Vancouver, BC or the lower mainland then it would be the best option !

You do not have to deal with basketball running around emails and waiting for a reply. There is no need for the waiting time from UPS all the way coming from the USA and get shocked on added $100 tax for one unit.

Nayax Debit Credit readers is the most viable

and easy and locally available with outstanding support.

Conclusion

I advise you not to get too excited in getting your Nayax debit credit card readers immediately. You have to figure out on how to install it first by yourself on a MDB capable vending machine. Perhaps buy 1 device and install it to your best location and observe it for 1 month.

For vending machine operators that works hard for the money, then maybe 1 or 2 nayax debit credit card readers will be sufficient until all your locations are installed.

You have to consider if the Nayax debit credit card reader will justify its cost.

Buy 1 at a time and observe.

Installing a Nayax Debit Credit Card Reader

I guess actions speaks louder than words. Simply have a magnetic screwdriver set with you and a small set of ratchet for the installation of a Nayax debit credit card reader.

Installing it on a Healthy Max combo machine

Installing it on a AP LCM type vending machine

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