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Purchase a vending machine can be a stressful and costly ordeal, and when doing so you must consider the potential for damage or defects over the life of your machine. That is where a warranty comes in; but how do you decide which warranty option is best for your needs? What exactly does the warranty cover, & for how long? Are there any parts/services NOT covered under the warranty? Is all of this even value the extra money?
When it comes down to it, a warranty is only as good as the company holding it. a lot of vending companies are only in business for 3-5 years, so carefully consider this when deciding on a warranty option. If the company is offering a 1 year warranty then chances are you would not meet any serious issues; however, if the company’s proudly proclaiming that they offer an un-beatable full 7 year warranty, then this should raise a red flag. Keep in mind that if you purchase a machine brand new, any manufacturer defects will usually be noticed within the 1st year of operation.
So what accurately is covered under a common warranty? Well, by and big a warranty means parts. If you need a replacement vending motor, coin unit, or controller board, then the warranty is your friend. However, when it comes to the setting up, this will be entirely up to you, and while most machines are fairly easy to operate & come with detailed owner is manual (or at least they should), you may still end up having to call the actual company for troubleshooting steps. Whether you purchase a warranty or not, chances are that unless you have a local vending technician in your locale, you will be making your own machine repairs. Vending machines aren’t difficult to repair, and a warranty can save you a lot of money on the replacement parts, particularly if you bought your machine pre-owned, as these machines will need repairs more often.